Office Policies

Office Hours

Monday-Thursday 8:00am-5:00pm

Friday 8:00am-4:00pm

**After hours we can be reached on the main phone number 240-631-0200. Leave a message or press 1 to contact the provider on call for urgent matters only.

Inclement Weather

Although we make every effort to remain open, in the interest and welfare of our staff and patients there are times when our office may close due to inclement weather conditions. If you have a scheduled appointment in times of bad weather, please call ahead to verify that the office is open.

We do NOT follow the school, state or federal government schedule.

NO SHOW POLICY

In order to provide the best care possible we need you to show up for your appointments. In the event that you are not able to keep your appointment time please call or email us 24 hrs in advance to cancel. If you have an emergency and are unable to give us 24 hrs notice, please call as soon as you know you will not be able to make it. If you do not show up for your appointment and you have not contacted the office you will be charged $50. That charge will need to be paid prior to or at the next appointment time. We appreciate your understanding of the value of our time.

Administrative fees for forms & letters

(range from $10-$25)

What to when you cannot reach the office:

Call the nurse line on the back of your insurance card or go to urgent care.

Urgent Care is when you need medical care today and feel safe to wait a few hours.

Here’s a few in our area:
Righttime Medical Care 888-808-6483
Gaithersburg & Olney

Medical Access in Germantown
12321 Middlebrook Road
Germantown, MD 20874
301-453-8956

Go to the Emergency Room or call 911 when you need medical care now and do not feel safe to wait. For example feeling short of breath, chest pain, fainting, sudden numbness or weakness, uncontrolled bleeding, severe pain or injury.

Our Team Provides
Integrative Medicine Healing.